Privacy Policy

The owners of NourishNaturalWellness.com website (“we”, or “us”) are committed to protecting your privacy. This Privacy Policy details how we collect, use, store, transfer and disclose your personal information. By providing your information, you agree to your personal information being processed in accordance with this Privacy Policy, as amended from time to time.

We can be reached via e-mail at susychen@nourishnaturalwellness.com.

Collection of Information

GENERAL INFORMATION

We collect some non personal identifiable information when you visit our website, unless you log in to one of the controlled-access areas of our site or otherwise volunteer other personal information. We may also collect anonymous aggregate information on what pages you access or visit.

The aggregate information we collect is used for many different purposes in order to try and provide you with better experience on our website.

PERSONAL INFORMATION

We may ask you to provide your personal information, such as when you visit our website, register for an account, place an order for products or services, or engage with us for promotional purposes. We only collect your personal information with your consent, such information includes but is not limited to contact and shipping information, payment information, and other information on what webpages you access or visit when accessing our website from a registered account.

USE OF PERSONAL INFORMATION

We only use your personal information for the purposes stated or implied at the time of collection, including to confirm your identity, provide services to you, complete transactions that you initiate (including fulfilling orders), respond to your inquiries, market our services to you (as well as those of our affiliates and third parties), and to improve our business.
We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation as required by law authorities.

USE OF “COOKIES”

“Cookies” are short strings of information that are collected when you visit our website. We may use cookies to store visitor preferences, such as items placed in your online shopping cart, in order to make your interaction with our site more personal. Web browsers can be modified in order to prevent cookie collection; however, this may impact your browsing activities. If you wish to prevent the collection of cookies, you may disable this feature from your browser.

DISCLOSURE AND TRANSFER

We will only disclose your personal information with your consent, or otherwise when we are legally required to do so. We may also disclose your personal information without consent in the event of a business reorganisation, change of control, or sale.

We may transfer your personal information to third party service providers, including the financial institution processing payments, manufacturers of products and services that will fulfill transactions of products and services, and other service providers such as those that will be completing shipping services. We require and trust such third parties to protect your personal information in accordance with applicable privacy laws in the region.

ANTI-SPAM

Wherever possible, we will seek your express consent to send you information, including by emails and electronic messages. You can unsubscribe from such communication at any time.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for other purposes, such as to communicate with you about your orders, transactions, account membership, or to respond to you about your inquiries.

RETENTION OF PERSONAL INFORMATION

We only hold personal information collected for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will erase or de-personalise the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
Your personal information may be stored, processed or otherwise used by us, our affiliates, suppliers, or our service providers, both inside and outside of Canada. We recognise that these organisations may be required to disclose your information in accordance with that country’s laws.

ACCESSING YOUR PERSONAL INFORMATION

Upon request we will provide you with access to a description of the information that we maintain about you. Please contact us by email for such request.

CORRECTION OF INACCURATE INFORMATION

If there are inaccuracies in any information that we maintain about you that you wish to correct, please contact us by email to request correction.
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